By using this website, you give your consent to the company CRANETEX, 304427262 to collect and use your personal data as defined by this Privacy Policy. CRANETEX uses the information you provide by sending us requests, including: Name, email, Other Contact Details (all together – Personal Data) to properly manage your orders / queries.


CRANETEX by no means sells or transmits your Personal Data to any third party without your express permission. No third party can offer you goods or services via CRANETEX electronic systems. CRANETEX will not use your Personal Data for direct marketing purposes. If CRANETEX would use your personal data for direct marketing purposes, you should always agree with it and have an option to cancel it.

CRANETEX follows these basic principles of personal data processing:

Personal data is collected for specified and legitimate purposes;

Personal data shall be processed accurately and fairly;

Personal data is processed lawfully;

All information about processed personal data is confidential;

Managing and protecting your personal data CRANETEX implements organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as any other unlawful handling. Personal data are processed in accordance with the 2016 April 27 Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Personal data is collected and processed for the following purposes:

Process your queries;

For direct marketing purposes – by getting agreement only by giving the opportunity to refuse and cancel.


By allowing to manage your personal data, you are entitled to:

Require correction, destruction or suspension of the processing of your personal data when data is processed without complying with this and other laws;

Disagree with the processing of his personal data;

CRANETEX, upon receipt of your application for the processing of personal data, will provide you with a response within 30 calendar days of your request. Only requests for the processing of your personal data submitted by e-mail are considered. mailed to;

CRANETEX Members / Clients have the right to request the transfer or cancellation of information related to their payment history and the information they provide. Such requests will be processed within 30 days. From email receipt mail by;


CRANETEX website use cookies. A cookie is a small piece of data in the form of text in your web browser. Websites send cookies to the cookie file in your computer.

There are two types of cookies:

Persistent cookies remain in the cookie file on your computer permanently. They can be used, for example, to identify registered users of websites and customise the content of a website in accordance with your needs or to collect statistical data.

Session cookies are temporary and disappear when you leave the website or close your web browser. Session cookies can be used to enable certain features of a website, such as applying for a service or product.

Users of our websites will be considered to agree with the use of cookies if cookies are enabled in their browser settings. If you do not accept the use of cookies, many of our website services and features may be limited.

You can always decide whether to allow cookies in your web browser. If you do not want cookies in your computer, you can configure your web browser to automatically disable cookies or notify you whenever a website asks for permission to add a cookie.

Cookie name Description / Purpose of Use Expiry date
PHPSESSID PHPSESSID cookie enables websites to store serialized state data Valid until browser closes
_icl_current_language, pll_language It stores a language value for the website 1 day
viewed_cookie_policy Used on sites built with WordPress. Tests whether or not the browser has cookies enabled 1 year
wordpress_test_cookie Used on sites built with WordPress. Tests whether or not the browser has cookies enabled Valid until browser closes
wplc_chat_status Chat Helper Cookie. This cookie enables us to store information about your preferences for our live chat application. Valid until browser closes
wplc_cid This cookie enables us to store information about your preferences for our live chat application. Expires after one day


Substantial changes to this Privacy Policy are sent to members by email. CRANETEX may change this Privacy Policy without prior notice. If you have questions about our Privacy Policy, you can contact us at any time by email:

The date of the last update of this document is 2020-03-23.